Edmund Documentation
/USER MANUAL

Suggestions

What Edmund's suggestions are, how to use a lightbulb chip in the chat, and why a one-click suggestion can do more than its label shows — plus where the organization-wide and per-project sets are managed.

Everyone Last reviewed July 2026

When you open a project’s chat, Edmund greets you and shows one or more Suggestions — ready-made prompts that appear as lightbulb chips. Click one instead of typing when you know something needs looking at but aren’t sure how to word it. For the full path from machine to a cited reply, see Your first answer.

A new chat: the greeting plus lightbulb suggestion chips you can tap.

Using a suggestion

  1. Open the project’s chat. Active suggestions show as chips under the greeting, and the lightbulb button in the message bar lists them at any time.

  2. Click the chip, or the suggestion’s name in the lightbulb menu. Its prepared prompt drops into your message box.

  3. Send it as-is, or adjust the wording first. Edmund answers the same way as any question — from that project’s own knowledge, with sources shown. See Reading answers & citations.

Tip

A suggestion is only a starting point. If none fit what you’re seeing, ignore them and describe the fault in your own words — the clearer you are about the symptom, the machine state and any fault code, the better the answer.

What’s behind a suggestion

A suggestion has three parts, but you only ever see the first:

  • Chat label — the text on the chip you click.
  • Inserted prompt — the message that drops into the box.
  • System instruction — a behind-the-scenes instruction that is not shown to you.

That last part is why a single click can do more than the short label suggests — narrowing a search, chaining steps, or shaping how Edmund replies. It’s set by an administrator, so a suggestion can be more capable than the words on the chip.

Suggestions are language-specific. Edmund shows the ones written for the language you’re working in — Czech, English or Polish — so the chips change if you switch language.

Where suggestions come from

An organization has a shared set of suggestions, and any project can override it with its own — up to 5 active at a time in each case. Only suggestions marked Aktivní appear in chat. Creating, translating and activating them is an administrator task, done under Organization settings → Suggestions (Návrhy) and, per project, in Project settings (Nastavení projektu).

Admins manage the suggestion set — names, languages, and which are active.
Warning

Suggestions are an optional feature. If you see no chips at all, either none have been set for your project or the feature is switched off for your organization — check with an administrator.